Heidi Hartman

The company is a leading furniture design company that produces furniture, textiles and accessories for the workplace and home. Through research, the company explores the connection between workspace design and human behavior, health and performance, and the quality of the user experience. They share and apply what they learn to help customers shape client’s work environments and to inform their own product development.

As a team, we were asked to help answer the question:
How should ‘the Furniture Design Company’ respond to their clients’ (or sales representatives’) questions and needs as they relate to building a culture of empowerment and adaptability? What knowledge/information would help your client with this challenge?

After hours of research, a few evolutions and progressions through the Tuckman Model of Group Development Stages (forming, storming, norming and performing) and many long virtual team meetings working through edits and revisions, our team produced a final presentation that explored how empowerment is a key factor in helping organizations to successfully implement free-address workplaces (aka hot desking). Below is a link to a video of the final presentation.