Capstone Project – Rethinking Defensiveness

Rethinking Defensiveness: Understanding and Shifting the Impact of Defensiveness in Unconscious Bias Trainings Author: Heidi Hartman, March 2017 Advisor: Ryan Smerek MS Learning and Organizational Change (MSLOC), Northwestern University   This study examined unconscious bias facilitators and how they leverage defensiveness in their training sessions as a way to understand how defensiveness in all types … More Capstone Project – Rethinking Defensiveness

Disruption of New Technology Within Teams

Author: Heidi Hartman MS Learning and Organizational Change, Northwestern Course: 421 – Advancing Learning and Performance Year: Fall 2014 Overview Theriou, Maditinos & Theriou (2001) explain that organizations can improve their effectiveness when new information technologies are successfully adopted within teams and organizations. Unfortunately implementing new technologies within teams disrupts existing routines and relationships, requiring … More Disruption of New Technology Within Teams

Corruption Reduction Events, March 2004

As the manager of Special Projects and Publications at the Center for Citizen Initiatives, I was the lead organizer for the below events from organizing detailed logistics for getting delegates to Washington, DC, breaking them into small groups and arranging for meetings with officials and embassies, negotiating contracts with venues, managing volunteers that were helping … More Corruption Reduction Events, March 2004

Recommendations for the President of the Russian Federation

Below are the documents the Russian delegation composed on their learning about Corruption Reduction to present in the Kremlin in March 2004 to Russia’s leadership. Learn more about the Corruption Reduction events that led up to the creation of to these documents Address to the President of the Russian Federation, March 2004   Recommendations for … More Recommendations for the President of the Russian Federation

SVI Hollyhock Reflections 2012

By Heidi Hartman on November 5, 2012 – 3:39pm Originally posted on In mid-September, 140 business leaders and social entrepreneurs gathered on Cortes Island to share challenges, successes, and experiences with peers during the 17th Annual Social Venture Institute (SVI) at Hollyhock. The unique mix of participants across generations and industries made this a gathering to … More SVI Hollyhock Reflections 2012