Capstone Project – Rethinking Defensiveness
Rethinking Defensiveness: Understanding and Shifting the Impact of Defensiveness in Unconscious Bias Trainings Author: Heidi Hartman, March 2017 Advisor: Ryan Smerek MS Learning and Organizational Change (MSLOC), Northwestern University This study examined unconscious bias facilitators and how they leverage defensiveness in their training sessions as a way to understand how defensiveness in all types … More Capstone Project – Rethinking Defensiveness


